• Step 2: Register with Beromt by clicking on the “Account” button on the top right hand corner of the page and clicking on “Sign Up” - When you sign up for your Beromt account, you can enter all your details including your address and phone number on to your account page and it will be recorded for future purposes! - While this sign-up step is optional, we highly recommend that you do create a Beromt account. Not only will you be able to rate and review products, and avail members-only coupons/offers, but also you can accumulate Reward Points and obtain discounts on future purchases.
• Step 3: You can then click on your Shopping Cart in the top right corner of the page and use any coupon codes by clicking on “Got a Coupon Code? Apply it here” to receive a discount on your order.
• Step 4: Either you can “Continue shopping” or click on the “Checkout” button to proceed to the next steps.
• Step 5: Provide us with your email address, shipping address and payment details. Finally, click on “place order” to go ahead.
• Step 6: Once the order is placed, you will see a confirmation page with an order number. Also, we will send you an email confirming your order. • Step 7: Enjoy your Beromt order! If you have any further questions, you can write to us at contact@Beromt.com. We’ll be more than happy to guide you through this.
Sure you can! Just add all the products you wish to buy on to your shopping Cart and then click on the “checkout” button. This way you can save on any additional shipping and handling charges on separate orders!
Yes, Definitely! You can do so by filling in your address as the ‘billing address’ and the address you wish to ship your order to, as the ‘shipping address’.
1. Track all past and present orders at any point of time in one place!
2. Receive notifications for new arrivals & also for your favorite products are back in stock!
3. Rate and review products to share your experience with our valuable customers!
4. Never fill in your address and payment details more than once!
5. Accumulate Reward Points on your purchases and receive discounts on future purchases!
1. Debit and Credit Cards currently accepted include: Visa, Master Card, Discover, American Express.
2. Net banking
3. Cash on Delivery (subject to limitations)
4. Beromt Gift cards
5. Discount Coupons (Subject to listed or advertised only on Beromt Website or received in email from or on behalf of Beromt.
However as per debit & credit card regulations you can make your payment method using only single debit or credit card. In addition to that you can use Beromt Gift Card/ Promotions/ Coupons. If you wish to use multiple cards we highly recommend you to make purchase of Beromt Gift Card & use in combination of the two.
o When our team is unable to rule out the possibility of fraud categorically, the transaction is kept on hold by the system, and the customer is requested to provide identify documents for account verification process.
o The ID documents help us ensure that the purchases were indeed made by a genuine card holder.
Note: 3-D secure password has been made mandatory by the Reserve Bank of India to ensure safer online shopping. This will add an additional layer of security and thus, prevent misuse of a lost or stolen card, as the user will be unable to proceed unless they enter the password associated with your card, created by yourself and known only to you.
o You can only make CoD payments in Indian Rupees only. Currently, we do not accept foreign currency/demand drafts/pay checks/card payments at the time of delivery.
o Due to the limitations of the courier partners we use, CoD is not available for all zip codes in India. During the checkout process, you can use our Zip Code Finder to check if the CoD facility is available for your delivery address in payment mode selection page.
o The CoD facility is only available for orders below Rs.2000/-
o When you click on the “place order” button, you are directed to a page where you can redeem any Reward Points or Discount codes.
o At this page, you will be shown how many Reward Points you have and their valuation & validity. All reward points hold validity only for 1 year from the date of issue.
o You can use some or all of them to pay for your order at your option.
o If you do not have enough Reward Points, you can pay the remaining amount using any other form of payment.
Note: Refer to our Reward Program Section to learn how to earn Reward Points
o On this page, you can enter the discount code and the respective discount will be applied to your order
o You can then proceed to checkout and pay the remaining amount using any other form of payment.
Note: Only one coupon code or promotion can be used on a single order. If you choose to cancel an order after applying a coupon code, it would not be usable for a later purchase. In case of suspected misuse of coupons, Beromt reserves all the rights to cancel the orders.
Step 2: After they pass through the final round of quality check, they are packed and handed over to our trusted delivery partner. (Photo Concept)
Step 3: Our delivery partners then bring the package to you on or before the delivery date promised at the order confirmation page & in the confirmation email sent to you.
In case, they’re unable to reach your provided address or at a suitable time, they will contact you to resolve the issue on the phone number associated with the address.
Beromt also ships items outside India subject to availability of countries to meet with their regulations, laws & statute.
o You can track the status of your package 24 hours after your order is dispatched from our warehouse.
o Tracking will be available on our website. As well you can check it on our delivery partner website for real time update. o Following are some our trusted courier partners: (List)
1. Aramex - http://www.aramex.com/
2. DTDC - http://www.dtdc.in/
3. Bluedart - http://www.bluedart.com/
4. Ecom Express - http://www.ecomexpress.in/
5. Delhivery - http://www.delhivery.com/
o Though, we keep 95% of our catalogue in our inventory, certain products need to be sourced if & when required due to nature of items itself so that we can live up to our promise of providing fresh, non-expired products.
o While we try our best to avoid any situation, if a product/order delay due to unavoidable circumstances & natural conditions.
o If you are ordering our products from a Mega Sale event, dispatches may be a bit delayed due to increased volumes. We will target to dispatch all orders within 5 days of order date.
Rest assured, you will only have to pay the shipping/CoD charge if applicable on the first package you receive.
o Any order made above Rs 1000 will not be charged for shipping. For orders below Rs 1000 you’ll be able to see the shipping charge for your address at final check out page in cart.
However we do have our offices at:
Registered Office Address:
1603 Khadi Machine Square,
Kondwa BK 411048
o Fill in your name, email address and password.
o You can even sign up using your Facebook or Google+ account. Yes, it is that simple!
Order Payment Confirmed: your order payment has been confirmed & will be fulfilled soon.
Order Pending Fulfillment: your order has been under fulfillment stage and will be dispatched shortly.
Order Shipped: Your order has been dispatched by us and is with the courier company on its way to your address.
Order Cancelled: Your order has been cancelled.
Order payment declined: your order is facing problem processing the payment from your issuing bank.
Order Partially Shipped: Part(s) of your order have been dispatched; the next part(s) will be following shortly.
o Simply click on the product.
o Once you are on the product page, you will immediately see an option to notify you when the product is back in stock. All you have to do is provide your registered email address.
o Remember, this can only be done if you have a Beromt account and are signed in at the time.
• Step 1: Contact our Customer Support team via email (email@example.com) within 8 business days of receiving the order.
• Step 2: Provide us with your order ID details and your request to return/replace/refund your order. Kindly email an image of the product and the invoice for our reference.
• Step 3: Once a return request is approved you can return ship the item to us. We will initiate the refund or replacement process only after the products are received & item conditions has been verified by us in their original packaging with their seals, labels and barcodes intact.
Note: If it is a case of replacement, it is subject to the availability of stock. In cases when a replacement may not be available, we will refund you the full amount. Kindly refer to the next question for exclusions to refunds.